Why is staff training important? It provides your staff with an opportunity for quality improvement around their skills, which sets them up for success and in turn helps them make meaningful contributions towards organizational goals.  Training helps your business run better! How often should we train our staff? It’s important for every company to review

The definition of feedback is basically open two-way communication between two or more parties that is ongoing. The best feedback is timely, honest, and provides useful comments and suggestions that contribute to a positive outcome; a better process or an improved behaviour. Common reasons employees under-perform Targeting performance deficits through gap analysis Communication: 2 way

Conflict is a normal and natural part of any workplace.  Whether it’s having to break bad news to a co-worker, or having to say “no” to a client, when handled in a respectful and positive manner, conflict can provide an opportunity for growth and strengthening of the relationship. Process of conflict Key communication skills needed

Trade and Consumer Shows can be an effective marketing and communication tool with exhibiting being one of the oldest forms of marketing, yet today shows are the most misunderstood of all the available marketing tools.  Research reveals that 85% of an exhibitor’s success is determined by the people staffing the exhibit. Planning and setting objectives